Policy of confidence

Privacy Policy

This Privacy Policy of Personal Data (hereinafter referred to as the Privacy Policy) applies to all information posted on the website; on the Internet at: https://sadovaya-hotel.ru (hereinafter referred to as the Site), which the Site Administration can obtain about the User during the use of the Site, its services, programs; and products.

The use of the Site's services means the User's unconditional consent to this Policy and the conditions for processing his personal information (data) specified therein; in case of disagreement with these conditions, the User must refrain from using the Site's services. Filling in the fields of the feedback form working on the site https://sadovaya-hotel.ru , The User agrees to work with the personal data specified by him. The Site administration, in turn, guarantees the use of data only within the limits stipulated by the Privacy Policy.


1.1. Within the framework of this Privacy Policy, the User's personal information is understood as:

1.1.1. Personal information that the User provides about himself/herself when registering (creating an account) or in the process of using the Site's services, including the User's personal data. The information required for the provision of services is marked in a special way. Other information is provided by the User at his discretion. Personal data — any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).

1.1.2. Data that is automatically transmitted to the Site services during their use, including IP address, cookie data, information about the User's browser (or other program that accesses the services), technical characteristics of the equipment and software used by the User, date and time of access to the services, addresses requested pages and other similar information.

1.2. For the purposes of this Privacy Policy, the term "User" means any person who has access to the Site and uses its services.

1.3. For the purposes of this Privacy Policy, the term; "Site Administration" means authorized employees to manage the Site acting on behalf of the Joint Stock Company "Nikolsky Rows", OGRN 1027810326939, TIN 7826729992 (hereinafter referred to as the Company), which organizes and (or) processes personal data and personal information, as well as determines the goals processing of personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

1.4. Within the framework of this Privacy Policy, the processing of personal information includes any action (operation) or a set of actions (operations) with personal information performed using automation tools or without their use. The processing of personal information includes, among others: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction. When processing personal data, the Company is guided by Federal Law No. 152-FZ of 27.07.2006 "On Personal Data".

1.5. This Privacy Policy applies only to the Website https://sadovaya-hotel.ru . Website https://sadovaya-hotel.ru does not control and is not responsible for third-party sites to which the User can click on links available on the Site https://sadovaya-hotel.ru.

 1.6. I hereby consent to the processing of my personal data in order to comply with the requirements of Federal Law No. 214-FZ dated 07/29/2017 "On Conducting an Experiment on the development of resort Infrastructure", the Law of St. Petersburg "On the Introduction of a resort fee on the territory of St. Petersburg", and other regulatory legal acts of the Russian Federation Of the Russian Federation, regulatory legal acts of St. Petersburg regulating the experiment on the development of resort infrastructure, and the provision of my personal data to the Committee for the Development of Tourism of St. Petersburg for these purposes."


2.1. The Website collects and stores only the personal information that is necessary for the provision of services or the execution of agreements and contracts with the User, except in cases where the legislation provides for the mandatory storage of personal information for a period specified by law. The data collected by the Site Administration is used to support the User as a client of the Company, to improve the quality of service, as well as to personalize the Company's offer in accordance with the User's preferences.

2.2. The Website processes the User's personal information for the following purposes:

2.2.1. User identification for the purpose of using the services on the Site.

2.2.2. Providing the User with access to personalized Website resources.

2.2.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, the provision of services, processing requests and requests from the user, providing full information regarding opportunities, offers.

2.2.4. Confirmation of the accuracy and completeness of the personal data provided by the User.

2.2.5. Improving the quality of the Website services, the convenience of their use, the development of new Website services;

2.2.6. Notifications of the Website User about promotions, events and other information potentially interesting to the User.

2.2.7. Providing the User with effective customer and technical support in case of problems related to the use of the Site.

2.2.8. Carrying out advertising activities with the consent of the User.


3.1. The Website stores Users' personal information in accordance with the internal regulations of specific services.

3.2. With respect to the User's personal information, its confidentiality is maintained, except in cases where the User voluntarily provides information about himself for general access to an unlimited number of persons. When using certain services, the User agrees that a certain part of his personal information becomes publicly available.

3.3. The Site Administration has the right to transfer the User's personal information to third parties in the following cases:

3.3.1. The User has agreed to such actions.

3.3.2. The transfer is necessary for the User to use a certain service or to fulfill a certain agreement or contract with the User.

3.3.3. The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law.

3.3.4. In case of sale of the Website or the Company, all obligations to comply with the terms of this Privacy Policy with respect to the personal information received by the acquirer pass to the acquirer.

3.3.5. As a result of processing the User's personal information by depersonalizing it, depersonalized statistical data is obtained, which are transferred to a third party for conducting research, performing work or providing services on behalf of the Company.

3.4. The processing of the User's personal data is carried out without time limit in any legal way, including in personal data information systems using automation tools or without the use of such tools.

3.5. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.

3.6. The Site Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

3.7. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the user's personal data.

3.8. The period of use of personal information has no restrictions. Processing is terminated only if the account is deleted, the mailing list is rejected or the cooperation is completely terminated.

3.9. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.

3.10. The User hereby agrees that the Site Administration has the right to transfer personal data to partner companies on issues related to the Company's activities in order to work with the User's request, including those sent through the Site (feedback form filled in by the user on the Site). Partner companies guarantee compliance with legal norms and standards in the field of personal data processing.


4.1. The User is obliged to:

4.1.1. Provide information about personal data necessary for the use of the Site. Simply browsing the pages of the Site does not imply the processing of personal data.

4.1.2. Update, supplement the provided information about personal data in case of changes in this information.

4.2. The Site Administration is obliged to:

4.2.1. Use the information received exclusively for the purposes specified in this Privacy Policy.

4.2.2. To ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish or disclose in other possible ways the transferred personal data of the user, with the exception of paragraphs 3.9. and 3.10 of the Privacy Policy.

4.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.

4.2.4. To block personal data related to the relevant User from the moment of the request or request of the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification in case of identification of false personal data or illegal actions.


5.1. The Site Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation.

5.2. In case of loss or disclosure of confidential information, the Site Administration is not responsible if this confidential information:

5.2.1. Became public domain before its loss or disclosure.

5.2.2. It was received from a third party before it was received by the Site Administration.

5.2.3. Was disclosed with the consent of the User.


6.1. Before going to court with a claim on disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

6.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim notifies the applicant of the claim in writing about the results of the consideration of the claim.

6.3. If an agreement is not reached, the dispute will be referred to the court in accordance with the current legislation of the Russian Federation.

6.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relations between the User and the Site Administration.


7.1. The Site Administration has the right to make changes to this Privacy Policy without the User's consent.

7.2. The new Privacy Policy comes into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.

7.3. All suggestions or questions regarding this Privacy Policy, as well as requests about what kind of personal data of the User and how the Site Administration is processed, should be sent to the email address info.sadovaya@nr-hotel.ru .

7.4. At any time, the User may withdraw consent to the processing of personal data. In this case, the Site Administration will stop processing the User's personal data, and if the preservation of personal data is not required for the purposes of implementing the legislation of the Russian Federation, it will destroy personal data or undertakes to ensure their destruction. The User can apply with an application that complies with the legislation of the Russian Federation by sending it to the email address info.sadovaya@nr-hotel.ru .

7.5. The current Privacy Policy is posted on the page at: https://sadovaya-hotel.ru/privacy